A white screen, a 500 error, a button that vanished, a product that will not save — bugs like these paralyse a store and cost you sales. Fast diagnosis and a proper fix get it trading again.
The usual OpenCart failures
- white screen / 500 — most often after a PHP or module update;
- modification conflicts in OCMOD/vQmod;
- admin errors: settings, products or orders that will not save;
- problems with the cart, payment or shipping;
- broken images, cache, SEF URLs.
How the cause gets found
Diagnosis works from facts, not guesses: PHP error logging is turned on, error.log and the OpenCart log are analysed, and recent changes (an update, a new module) are checked. That finds the source quickly instead of by trial and error.
Why guesswork makes it worse
Attempts to "fix" things by deleting cache files together with storage/vendor or modification usually make matters worse — the store goes down for good. Fixes are made carefully, with a backup, and on a copy where the risk is high.
What you get
- the cause found and removed (not just the symptom);
- an explanation of why the bug appeared;
- recommendations for avoiding a repeat.
Common questions
How fast?
Small bugs, often the same day. Complex cases need diagnosis first — but that is always step one.
The store is completely down — can you help urgently?
Yes, critical outages are taken on as a priority.
Will the fix break something else?
Changes are tested, and a backup is taken beforehand for rollback.
Something broken? Describe the symptoms — I will find the cause and fix it.
