OpenCart Error and Bug Fixing

OpenCart error and bug fixing

The store shows a blank page, has stopped sending emails, the cart is broken, or a product will not save in the admin. This service is for cases where the cause needs finding and fixing, not the site rebuilding.

What people come with most often

• a blank page or a 500 error after an update or a module installation;
• checkout failing at some step;
• emails not reaching customers or the administrator;
• blocks disappearing after a theme change;
• admin errors: a product will not save, images will not upload;
• a conflict between two modules that breaks a third.

How I find the cause

The logs first — store, PHP, web server. The typical owner mistake is to look only at the store log, see an empty file and conclude there are no errors. Fatal errors never reach it, because execution stops earlier.

The second OpenCart-specific point is the modification mechanism: the file that runs is not the one you are editing but a generated copy of it. That is why edits "do nothing", and people repeat them, tangling the situation further.

What you receive

Not only the fix but an explanation of the cause. If the problem is systemic — the store running on a PHP version it was never built for, say — I will say so plainly: point fixes there would be endless.

About the price

The listed figure is for a typical task with one clear symptom. If the cause turns out to run deeper, I will say so before starting rather than midway through.